Last updated: 23/04/2023

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website (the “Service”) operated by Tools and Machinery LTD, a company registered in England and Wales with registration number 14796692 (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms.

  1. Purchases

If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

We accept all major bank/credit cards via Stripe, as well as Clearpay and Klarna. By submitting your payment information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of your purchase.

  1. Shipping and Delivery

Most of our large products are shipped directly from the manufacturer’s warehouse. Orders are typically shipped the next business day, and you can expect delivery within 3 to 5 working days. Shipping times may vary depending on the product and supplier. We are not responsible for any delays caused by the shipping carrier.

  1. Returns and Refunds

For information about our return and refund policy, please visit this page. By using our Service, you agree to comply with the terms and conditions outlined in our Return and Refund Policy.

  1. Customer Support

If you have any questions or concerns about your order, you can contact our customer support team by emailing or calling us at 01257 445 747. Our support hours are from 09:00 am to 17:00 pm, Monday to Friday. We will respond as quickly as possible during our support hours.

  1. Privacy Policy

Please refer to our Privacy Policy here for information on how we collect, use, and disclose your personal information.

  1. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Tools and Machinery LTD and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Tools and Machinery LTD.

Product images displayed on the website are the intellectual property of the respective manufacturer/supplier, and we have explicit permission to use such images.

  1. Limitation of Liability

In no event shall Tools and Machinery LTD, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

  1. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

  1. Contact Us

If you have any questions about these Terms, please contact us at:

Tools and Machinery LTD Email: Phone: 01257 445 747